Contact Us

Telephone (Toll Free): 1 866 608 8664

Email (Customers):

Email (Resellers):

Postal address

450 Front Street

Toronto, ON

M5V 1B6, Canada

Call centre hours

Monday to Friday

10:00am – 6:00pm ET

Saturday – Sunday


Vuly USA Operations Corp.

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Submit A Warranty Claim

I am a *: Consumer Retailer

Which part(s) need replacement?

We are sorry your product is not listed. Using the comments field below please provide as much detail on your product and the missing / broken parts as you can. We encourage attaching photos of the missing / broken parts to help us expedite the process.

Please describe the incident or issue and include the requested part(s).

Please attach the following 3 images:

  • Picture of the entire trampoline
  • Picture of the damaged part(s)
  • Picture of your receipt
Accepted formats: jpgs, pngs and pdfs

Thunder is now available in the US

Free delivery

And the delivery is included!

Applies only to orders made through Individual reseller prices vary.
Contact our friendly sales team on 1 866 608 8664 or at